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FAQS

  • 1. Where are LSP Safety Products manufactured? READ MORE

    We stock a wide variety of carpark and warehouse safety products which are mainly manufactured here in Australia and have all been designed to meet Australian conditions and safety standards. 

  • 2. Where are LSP Safety Products shipped from? READ MORE

    All our products are stocked and shipped from our warehouses located in Sydney, Brisbane and Melbourne. Delivery is usually within 3 to 5 business days.

  • 3. Do you offer free shipping? READ MORE

    Yes we offer free shipping to Sydney, Melbourne and Brisbane metro areas. If you’re located outside these areas you can calculate your shipping fee at checkout or nominate to collect the goods from one of our warehouse locations.

  • 4. I live in a remote country town, how do I receive my goods? READ MORE

    We are more than happy to send your goods to your nominated east coast freight forwarder. Please enter their postcode details at checkout to calculate your shipping cost. Most freight forwarders are in Sydney, Brisbane and Melbourne metro areas and we will ship to them free of charge. You will just need to pay for the shipping from your freight forwarder to you.

  • 5. What forms of payment do you take? READ MORE

    We accept Mastercard and Visa credit cards. You can pay via Paypal or you can nominate to transfer the funds via bank transfer.

    All goods will be shipped once we have received your full payment.

  • 6. What is your returns policy READ MORE

    LSP Safety Products value their customers and in turn provide a full 100% money back guarantee if your product is faulty, has been wrongly described, is different to the product purchased on the website or doesn't do what it is supposed to do. If you simply change your mind, there will be no refund given. Please see our Terms of Sale for all our conditions.

  • 7. How long does it take to receive my product? READ MORE

    Standard delivery timeframes to metro areas is 3 to 5 business days. In the event that an ordered item is not available or we are unable to fulfill your order we will notify you within two business days to arrange an agreeable alternative item, a backorder or a full refund.

  • 8. How do I assemble my safety products? READ MORE

    Every product comes with an easy to follow instruction booklet, with step by step guide on how to assemble it. If you have any issues or questions, please contact our support team.